Customer Reviews

Thank you for you interest in Thunder Bay, the premier commercial and residential roofing company in the Tampa Bay area.

Some of the following reviews were submitted through review websites (yelp, Google+, etc)

I wanted you to know how satisfied we are with the work Thunder Bay did at our home. When David first arrived we were very impressed with the review he did and how thorough his presentation for repairs was. We had already contacted three other companies but none of them were nearly as comprehensive in their approach. We were given option of what we wanted to have done. During the process we were kept informed of all phases of the project. When rain threatened, Thunder Bay was there to tarp the roof even though the work was not scheduled for two weeks! The workers who came to do the work were personable and very professional. They completed the work within the timeline presented. There was more than expected communication with us before, during and after the project. We were exceedingly satisfied with Thunder Bay's service and recommend them most highly.
Tom I.

Simply put, just call Thunder Bay for all your roofing needs and look no further.

My experience with working with the whole team at Thunder Bay is one where I felt completely taken care of every step of the way. They are honest, they have complete integrity and provide accurate information and real solutions.

I have a historic spanish bungalow which I have restored and is near and dear to me. My flat roof started leaking amid the crazy storm of August 2015 that produced non stop rain for 3 weeks. Thunder Bay came out and repaired the leak when other companies would not even return my phone call. Upside, leak was fixed and I stopped taking on water. A blessing as I reside in another state and as you can imagine this complicates everything. Downside, I needed a new roof, news no one is exactly excited to hear. Thunder Bay was great and worked with me to find the best roofing solution. Now I have a new flat roof and a great warranty which makes me feel even more secure.

I trust Thunder Bay completely. Lots of companies can provide a new roof, but if you want to choose the company that you can trust to be honest with you about your needs, provide solutions within a reasonable cost to you and follow through every step of the way, then as I said, just call Thunder Bay and look no further. Thunder Bay is not just a roofing company they are roofing experts and great people.
Eli H.

It was wonderful and they came out and did everything and he got the work done. The staff was great and I would hire them again in the future if needed.
Demetra M., St. Petersburg, FL

I would hire Thunderder Bay again for my roofing needs.
Lisa Z., Clearwater, FL

I recently contacted Thunder Bay Roofing for consultation regarding a leak with a flat roof, specifically inquiring about their foam coating. In all of my research, both online and verbal, I never once encountered a bad comment or review of Thunder Bay. When I actually worked with the owner, the sales rep and the office staff, I could easily understand all of the references to professionalism and great service. Everything needed for my work was clearly identified, discussed and scheduled, with the job being expertly overseen by the office staff. The job was completed on time and as discussed. The work itself was done very well with no leak even during heavy downpours since. The job was completed so satisfactorily, I contracted with the company for a second job on the property, which was also completed very well. With so very many questionable roofing businesses in existence, it was a pleasant surprise to discover Thunder Bay with their level of professionalism and integrity. I have, and will continue to, recommend Thunder Bay Roofing.

Thank you guys:
The last thing we wanted to do was buy a new roof. But after the last summer storms we noticed 4 brown spots on out ceiling and knew it was time. We called around and got 3 estimates and Thunder Bay Roofing was the only company that did exactly what they said they were going to do when they said they were going to do it. Our sales rep David arrived on time for our estimate and spend an hour looking at our house and telling us about his company and how they do business. Afterwards he spend an hour and a half on our roof, lifting shingles, measuring, looking for problems and telling us just what he was doing and what he was looking for. A few days later David delivered a big package to us. After reading the content, asking a few questions we decided to go with Thunder Bay. They weren’t the cheapest but the professionalism sold us. After choosing our shingle color, the next day 4 or 5 men showed up to begin the work. They were professional and polite and got to work. Eric, the supervisor arrived shortly after and explained everything they were doing from start to finish and answered all my stupid questions. He even gave me his cellphone number, in case I had any question after he left. The men stayed busy for about 2 days. They were as quiet as you can be replacing a roof, no loud music, no yelling or cursing and after the job they cleaned up so all we were left with was a beautiful new roof. We would recommend Thunder Bay for any roofing needs you have and would definably hire them again. Thank you guys
Grazina and Mark Faulkner St Petersburg

I had Thunder Bay Roofing do our roof in February 2015. A shingle and 2 flats, Eriks men did a very good job. on my metal roof they installed insulation then modified, on the flat modified. Every one was very good at their job, they did a good job of cleaning up after they were done with the job. I would recommend Thunder Bay Roofing to anyone. Job well done.

I first called Thunder Bay to repair a metal roof that was installed incorrectly by another company. A custom fabricated piece of metal was built to make the repair and I haven't had another problem. Have had a total of 5 roofs done by Thunder Bay.

As an older woman on my own, with a leaking roof, I was extremely pleased with the prompt service extended to me by Thunder Bay. I would not hesitate to engage their services again.

These guys were great to me. I called looking for some advice and they were incredibly helpful and knowledgeable. The kicker - I called from Canada and they're based in Florida! Even though they had nothing to gain by helping me, they did anyway. Great people. Amazing service.

I have used Thunder Bay Inc. on three occasions. The most recent was a leaking roof at my mother's house. As usual Erik was an absolute professional. My mother is elderly and I like to be there if possible when contractors come to her house as she is sometimes uncomfortable. Erik is so professional and put her totally at ease. Which I am so thankful for as I did not have to leave work to be there. Erik found the leak and fixed it on the spot himself instead of making her wait until he could send a crew out. A true working owner. Great to have the owner actually on site. He also put an aluminum roof on my uncle's garage. Excellent job as well. MOST impressive of all is that Erik personally supervised the crew at the school in which I am supervisor of maintenance. I was at my wits' end with a leaking roof that 2 previous roofers couldn't locate the source of. Erik identified and successfully located the source and repaired the leak. In and out in 1 1/2 hours. I will never use any other roofing company!

Erik Williams of ThunderBay Roofing is the ultimate professional when it comes to roofing. He takes photos and explains everything so you can understand the problems with your roof and how he intends to correct them. We used ThunderBay for our commercial building, which has a flat roof, and Erik is a flat roofing specialist! It was very difficult to find someone who truly knows how to repair leaks with this type of roofing, but Erik had so much experience in this area he made it look easy. I've seen the work he has done on other roofs whether they are tile, asphalt or other types of roofing, and ThunderBay can do them all. If you want high quality roofing workmanship, a great value for your buck, and peace of mind for your home or business, don't look anywhere else but ThunderBay Roofing!